Privacy Policy
This Privacy Policy explains how ZaxSignals collects, stores, uses, protects and reviews user information across the account dashboard, profile settings, VIP subscriptions, support tickets, market tools and manual arbitrage signal workflows.
Last updated August 20, 2026Information we collect
ZaxSignals may collect and store username, display name, email address, phone number, country, state or province, preferred arbitrage strategy, risk mode, account status, VIP status, VIP plan period, VIP expiry date and profile settings submitted by the user or updated by authorized support.
Profile information
Users manage account details from the profile page. The platform does not require in-app KYC upload in this version. Profile information is used for account access, support review, VIP membership records, language settings and security controls.
Signal and activity information
Scanner activity may store route access state, signal review events, VIP access records, support decisions, ledger references, processing date and support notes. These records help the operator keep account history and membership activity clear.
VIP subscription information
When a user subscribes to VIP, ZaxSignals may store selected plan, USDT amount, payment network, platform payment address, transaction ID, uploaded receipt reference, subscription status, expiry date and related ledger entry. This information is used to review payment proof, unlock VIP route access after approval, show badges, manage expiry and process unsubscribe or plan switch requests.
VIP route review information
When a user reviews VIP route access, the software may store VIP status, active plan period, expiry date, route access state, subscription ledger entry and related account activity. This data is used to unlock protected VIP route details and keep membership records clear.
Support ticket information
Support tickets may include name, email address, subject, message, department, priority, account email, payment reference, screenshots or other details the user provides. Support uses this information to review account access, VIP, signal access, global access and technical requests.
Market, news and technical data
ZaxSignals loads market data, crypto headlines, financial headlines, rates, chart data and scanner information from connected feeds or fallback engines. The website environment may also process IP address, browser user agent, device information, page requests, time stamps and security logs for performance and protection.
How information is used
Information is used to operate dashboards, scanner records, VIP access, support tickets, profile editing, admin account controls, market displays, signal history and platform security.
Legal, safety and dispute use
The platform operator may use account records, profile records, payment references, support tickets and activity logs to review disputes, investigate suspicious activity, respond to account questions, enforce platform rules and protect the software from misuse.
Access by support operators
Authorized support operators may view and update user records where needed to manage accounts, VIP settings, support tickets, signal access and platform settings. Operator access should be limited to trusted administrators using secure credentials.
Third-party services
ZaxSignals may rely on secure hosting providers, browser storage, market feeds, news feeds, crypto exchanges and email systems. These external services may process data according to their own terms and privacy practices.
Cookies and local storage
The software may use browser storage or cookies for login sessions, theme preference, security tokens, instant page navigation cache and general site functionality. Disabling cookies may affect login, account access and dashboard features.
Data security
ZaxSignals is designed to keep user workflows organized, but security also depends on the hosting environment, platform configuration, administrator practices and user account hygiene. Users should use strong passwords, protect email access and avoid sharing login details.
Data retention
Account, profile, VIP, support, signal and ledger records may be kept while the account is active and for a reasonable period after inactivity where needed for security, support review, dispute handling, operational records or platform administration.
User choices and corrections
Users can update profile information from the profile page. Users may contact support to request review of incorrect account, privacy, signal or support records. Some records may need to remain available for operational, security or dispute reasons.
Children and eligibility
ZaxSignals is intended for users who are legally allowed to use crypto-related software in their location. The platform is not intended for children or for users who are restricted from crypto market tools, signal platforms or digital asset information services.
Policy updates
This Privacy Policy may be updated as ZaxSignals adds pages, tools, payment workflows, market feeds, news feeds, VIP features or security controls. The date shown on the policy page reflects the current published version inside the software.